How does BizTelNow Business Phone Service Work?
Learn what's special about our Business Phone Service and how it is different than traditional Business Phone Service
Forget about the days of worrying about call waiting and rollover lines. With BizTelNow, there is no limit to the amount of calls you may have at one time. You can have unlimited concurrent calls and callers will never hear a busy signal. Plus you can also forget about long distance charges, taxes and fees; you get unlimited calling for one low flat rate!
Your monthly phone bill will decrease significantly. Clients usually see at least 25-50% savings and in some cases, their new bill is a fraction of what their original bill was. If your business is "phone heavy", you will see a huge savings but even companies that are not heavily phone dependent, will still see a nice savings.
Advanced Business Features
Each phone is its own extension with its own settings & voicemail box. We also have automated voice menus, hunt groups, advanced call forwarding, custom hold music, call recording, voicemail to email, eFax, call center queues and more. Anything you could possibly want your phone system to do, can now be done!
You can take your phone to any location, connect it to the Internet and it will work just like it did in the office! Changing the locations of phones, moving to a new office, having employees work from home and taking your phone with you when you travel, are as simple as plug and play! Get freedom with your phone service!
How does BizTelNow’s Enhanced Business Phone Service actually work?
Business VoIP works different than traditional phone service and you might as well get acquainted with it because in the future, all phone is going to be Voice over IP. Reliability is the key that makes our service an enterprise grade service and to deliver reliable service, the elements that comprise the service must all function exceptionally. The below 3 elements are what comprise our Business VoIP Phone Service. Learn about how they work together and why our service is a cut above the rest.
This is the part of the equation where your phone numbers are connected to the PSTN (Public Switched Telephone Network). In Voice Over IP, phone numbers are referred to as DIDs or Direct Inward Dialing numbers. VoIP works different than traditional phone in that outgoing and incoming calls are separate. Instead of being restricted by the number of lines we have, as to how many calls we may make at one time, VoIP allows unlimited incoming and outgoing calls at one time; the only limit is how many calls you can physically handle. Trunking is what allows us to have phone numbers that can receive calls from any other phone. It also allows us to call out to other phone numbers on the PSTN. Our trunking is done by an industry leading company. These companies don't have household names but they are the ones behind the curtains of the AT&T and Time Warner's of the world. A rock solid Trunking provider is one of the building blocks to rock solid service.
This is the work horse of our phone service. A solid Hosted PBX, on a solid network means reliability that is unmatched. Here, the important factors are speed, platform and power. Our Hosted PBX's excel in all areas. Part of the reason we don't see problems that we have witnessed with other Hosted PBX systems, is the platform on which our systems run. Our platform is a state of the art masterpiece of reliability, function and speed. It has all of the latest and greatest features built in a way that just works. There are never any hiccups or mishaps; the system runs like it should every time. The other important elements are the backbone that this Hosted PBX runs on and the speed of the server. Our systems are high-powered dedicated servers on direct fiber Ethernet connections that have extremely high bandwidth pipes and total redundancy. This means that it is literally impossible for them to ever get slow or have down time.
Each phone has its own extension. Extension numbers are usually sequential, making it easier for your business to communicate internally. Let's say you have 5 phones in your office. Your extensions are 101, 102, 103, 104 and 105. Each extension is an account that registers to our Hosted PBX. You can dial out via your extension or an incoming call can be routed to your extension based on the structure of the dial plan associated to your DIDs. You can also dial extensions directly via their extension number, to reach that specific user or transfer calls to them. Each extension has its own settings and voicemail box. This makes the system much more robust than old business phone lines, of which, you are restricted to lines and each phone does not have an independent identity. IP Phones are the piece of the puzzle that you see and use. In order to maintain a reliable communication path, the phones we recommend are extremely reliable and easy to use.